Privacy Policy

Last updated:

1. Data Controller

The data controller responsible for your personal information is:

• Business name: Zorvexaliexak
• Address: 3185 Warburton Hwy, Warburton VIC 3799, Australia
• Phone: +61 424 362 171
• Email: clients@zorvexaliexak.world

2. What Data We Collect

We may collect the following categories of personal data when you interact with this website:

• Contact form submissions: name, email address, and the content of your message.
• Technical data: IP address, browser type, device type, referring URL, pages visited, and session duration — collected via analytics cookies if you consent.
• Cookie preferences: your consent choices, stored locally in your browser via localStorage.

3. Purposes and Legal Basis

We process your personal data for the following purposes:

• Responding to enquiries — when you submit a contact form, we process your data to reply to your message. Legal basis: your consent and our legitimate interests in operating this website.
• Site analytics — if you consent, we use aggregated analytics data to understand how the site is used and to improve it. Legal basis: consent.
• Legal compliance — we may retain or disclose data where required by law. Legal basis: legal obligation.

For Australian users, we handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

4. Data Retention

Contact form enquiries are retained for up to 24 months from the date of receipt, after which they are securely deleted. Analytics data is retained in aggregated form for up to 26 months. Cookie preference records stored in your browser persist until you clear your local storage or update your preferences.

5. Data Sharing

We do not sell, rent, or trade your personal data. We may share data with trusted service providers who assist in operating this website (e.g., hosting, analytics), subject to data processing agreements. These providers are only permitted to use your data as instructed and in accordance with applicable law.

Where data is transferred outside Australia, we take reasonable steps to ensure recipients handle personal information consistently with Australian privacy requirements (including APP 8 where applicable).

6. Your Rights

Depending on your location, you may have the following rights in relation to your personal data:

• Right of access — to request a copy of the data we hold about you.
• Right to rectification — to request correction of inaccurate data.
• Right to erasure — to request deletion of your data, subject to legal exceptions.
• Right to restriction — to request that we limit how we use your data.
• Right to data portability — to receive your data in a structured, machine-readable format.
• Right to object — to object to processing based on legitimate interests.
• Right to withdraw consent — at any time, where processing is based on consent.

For Australian users, this includes requesting access to personal information and requesting correction of inaccurate personal information. To exercise any of these rights, please contact us at clients@zorvexaliexak.world. We will respond within a reasonable period.

7. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, disclosure, alteration, or destruction. Our website uses HTTPS encryption for all data in transit.

8. Cookies

This website uses cookies. For full details, please refer to our Cookie Policy.

9. Third-Party Links

This site may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their policies independently.

10. Changes to This Policy

We may update this policy from time to time. The date at the top of this page will reflect the most recent revision. We encourage you to review this policy periodically.

11. Complaints

If you have a privacy concern, please contact us first so we can investigate and respond. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

12. Data Breach Notification

If an eligible data breach occurs, we will take steps required by Australian law, including notification obligations under the Notifiable Data Breaches scheme where applicable.

13. Direct Marketing and Spam

We do not send unsolicited commercial electronic messages. If we introduce marketing communications in the future, we will do so in accordance with the Spam Act 2003 (Cth), including consent and unsubscribe requirements.